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FAQs

What makes Skylar J’s LushUs Kids products different from other natural hair products?

Our products are formulated for children. Each product was created with children in mind and the ingredients selected do not include harsh chemicals that strip can cause breakage or dull and dry hair. 

 

Who can use LushUs Kids products?

LushUs Kids products is formulated for children which means that it is safe on all crowns from the young to the mature. Children over the age of 1 years old is recommended.

 

Are samples available?

At this time samples are not available. However, feel free to follow us on social media or Newsletter to learn about upcoming promotions and giveaways

 

Are your products gentle on the eyes?

Yes, our Shampoo and Conditioner is gentle on the eyes. However, please avoid getting the products in your eyes.

 

Are your products vegan and do you test on animals?

Yes, our products are vegan and cruelty free. None of our ingredients have been tested on animals.

 

Do your products contain any harsh alcohols or ingredients?

No, our products do not contain any harsh ingredients. Our ingredients are natural and organic and free of parabens, sulfates, synthetic colors and minerals.

 

Do you ship internationally?

Yes, we can ship internationally. Rates are based on location

 

What if I have an allergy?

If you have an allergic reaction to any of the products please discontinue use immediately. Please contact your physician for assistance to determine what ingredient(s) you may have an allergic reaction to.

 

What is your return policy?

We are unable to change orders once they have been submitted and processing has begun. We do not offer refunds, exchanges or store credit under any circumstances. We do not allow returns due to the fact that we cannot resell personal care products once they leave our facilities.

If you would like to speak to us about your order, please contact info@lushuskids.com, and we will be happy to address your questions, concerns, and suggestions.What is your cancel policy?

You may cancel your order before it ships from our facility and it has not be packed or staged for shipping.

 

What if my package was damaged or defective?

Damaged or defective products may be returned after contacting info@lushuskids.com. Please submit photo images of the damaged or defective product.